Notice the opportunity.
An ordinary conversation can reveal a pupil’s interests, a concern or an ambition. Staff need time and skills to recognise what that moment offers.
Develop purposeful practice.
Training can help adults listen, ask better questions and recognise strengths. These skills can support engagement across different roles and settings.
Connect learning with school life.
Consider how staff will practise, reflect and share learning after training. Development has more relevance when it addresses the situations people actually encounter.
From the ECNM journal
This reading edition adapts our published work. Explore the original article below.