Explore before concluding.
Ask the pupil about the situation, the relationships involved and what they found difficult. Keep their strengths and intentions in view.
Agree a practical focus.
Identify a response or strategy they can practise. Connect the mentoring work with school expectations and the support around them.
Look at the pattern.
Review records over a stated period alongside pupil and staff perspectives. Report the context and limits of the comparison, rather than presenting one result as a promise for every pupil.
From the ECNM journal
This reading edition adapts our published work. Explore the original article below.